It’s easy. Simply add products to your basket, then tap the checkout button and enter your delivery details – or log in to your account. Don’t forget, if you register with us, you’ll be able to keep track of your orders. It only takes a couple of minutes to create a new customer account. You can pay securely online using a debit or credit card.

If you’re having any trouble at all, just contact our customer services on 0345 561 0156. Alternatively, talk to one of our friendly representatives over Live Chat.

Parcel deliveries (smaller orders) despatched on standard delivery are usually delivered within 3-5working days, Monday-Friday excluding weekends. This doesn’t include Northern Ireland, the Highlands and selected postcodes. There are collection and drop off options available too and all parcels are fully tracked.

Larger orders are often delivered on pallets. Prior to the delivery we will contact you with a time slot from 12-4pm.

Parcel orders can be tracked. Larger orders coming on pallets, can not be tracked at this time.

It depends where in the process cycle your order is. We offer a 7 day refund if goods are returned in resellable condition within seven days of customers receiving their order. If in doubt, just contact our via: [email protected]

We offer a goodwill refund or exchange on all products when items are returned in a resalable condition and in their original packaging. And within 7 working days of receipt of the item. Check out our Terms and Conditions here. You’ll need to cover the cost of collection of returns, and our Customer Service team will be able to let you know how much that is.

You can exchange products too. You’ll need to pay the difference and also cover the cost of exchanging.

In case of questions about the Partner Webshop, You can reach Us via: [email protected]